Fastest path
If it is warming up, call.
An emergency is not an email. Dispatch answers the phone 24 hours a day, every day of the year, and a call gets a tech moving in minutes. Everything else on this page is for the non-urgent stuff.
Call 903-501-COLD
OPEN NOW · LIVE DISPATCHER
While you wait for the tech
- Keep the doors closed on the cooler or freezer to hold whatever cold air is left.
- Note the temperature so the tech knows how far the box has drifted.
- Move critical product to a working cooler or freezer if you have one.
- Do not keep resetting a breaker that trips; a repeatedly tripping unit needs a tech, not another reset.
- Find the make and model if you can; it helps the tech bring the right part.
Non-urgent questions
Estimates, maintenance scheduling, or having a unit that still runs but is not keeping up looked at before it fails:
Service region
Tyler, TX and the surrounding East Texas towns: Tyler, Whitehouse, Bullard, Lindale, Chandler, Flint, Arp, Winona, and the communities in between.
Based in Tyler, TX
For refrigeration techs
Licensed and insured refrigeration tech in the Tyler area interested in taking dispatched jobs? Email with your certifications and coverage area.